GET STARTED.

Because you relationship is worth it.

New Clients: 
STEP 1: CONTACT ME
 

Fill out the contact form at the bottom of this page. 

STEP 2: LET'S TALK TO MAKE SURE IT'S A GOOD FIT
 

I will respond to your contact information by phone and/or by email. If I am accepting new clients, we will:

 

  • discuss your needs,
     

  • answer any questions you may have,
     

  • talk to make sure we're a good fit,
     

  • book an initial double session. For COUPLES, the first meeting is usually a double-length session of 100 minutes – 50 minutes to set initial goals and another 50 to start therapy and begin making process, and
     

  • if you're interested at this point, discuss recurring appointment times. Otherwise, we will do this at the first appointment.

Current Clients:
ONE-TIME SESSIONS AND CANCELLATIONS: 

Due to novel Coronavirus, I am only offering Video sessions at this time. You can book extra appointments or cancel existing appointments (with 48 hours' notice) at the client portal.

 

Client Portal:    https://c-r-c.clientsecure.me/

 
FREQUENCY OF SESSIONS:

After our initial double session, subsequent sessions will be at a regular time, typically weekly or every other week.

 

Depending on your situation, I recommend starting with weekly to build an understanding of the patterns in your relationship and to get to know you and then, when you are ready, moving to every other week. Having sessions every other week gives you more time between sessions to do the homework and practice what they have learned.

 

If your relationship is in crisis, I strongly suggest at least weekly. If you wish to supplement your recurring appointments, you can always add a one-time appointment.

WINDING DOWN (occasional appointments): 

When you feel you have made significant progress and are focused on applying the tools that you have learned, sessions typically shift to an "as-needed" basis.​

 

I do not schedule once-a-month sessions because it makes scheduling weekly and every-other-week sessions logistically difficult for me. If you would like to see me on a monthly basis, please let me know you would like to come off of the recurring schedule and then book a one-time opening on the client portal whenever you want to have a session.

 
Scheduling Policies​
48 HOUR CANCELLATION POLICY:

Your appointment time is reserved exclusively for you. When you must cancel, please give me at least 48-hour notice. I am rarely able to fill a cancelled session unless I know at least 48-hour in advance. If you are unable to provide at least 48 hour notice, you will be charged the full fee for your session. My heartfelt goal is to help you as I really dislike charging for late cancellations, so I hope you understand the need to do so.

 

EMERGENCY EXCEPTION:
The only exception to this cancellation policy is a "true emergency". Some examples of true emergencies are car accidents, a death in the family, or both partners are sick. Although frustrating and painful, work issues and cancelled babysitters, do not constitute "true emergencies" in the context of this policy.

 

OPTIONS TO KEEP THE SESSION:
If one person is sick, a child is sick, a babysitter becomes unavailable, or one partner is out-of-town, I can offer:

  • a video session

  • to meet individually with one person of the couple to help that person work on his/her issues in a way that may benefit the couple.
     

INSURANCE:
Please note that late cancellations fee cannot be included for submission to your insurance provider. An active credit card must be kept on file during the course of therapy to ensure that payment for a missed session can be collected. The credit card on file will be charged following a missed or late-cancelled appointment.

 

BETTER RESULTS:
Over my years of practice, I’ve found that a clear and firm cancellation policy has allowed me to build healthy relationships with my clients and ultimately lead to better results for you in therapy.


 
UNPREDICTABLE SCHEDULE DUE TO WORK: 

At the start of care, I will discuss your schedule constraints with you and work to find a time slot that works best. If your schedule changes, we will work together on a new schedule. The more regularly and frequently you attend, the closer you get to accomplishing your goals.

 

If you travel frequently for work, teletherapy (virtual sessions) may be an option once we have an established relationship. 


 

COMMITMENT FOR RECURRING APPOINTMENTS

Therapy works best when there is commitment and consistency in our work together. I understand that work, illness, travel and other commitments can be obstacles.

 

If you miss 50% of our scheduled appointments in a 2-month period, we will have a conversation to discuss your care to understand whether the issue is related to your timeslot, an issue with therapy, or due to extremely unusual circumstances.

Phone:
 

Email:
 

Couples Recovery Center:
 

ZOOM Waiting Room:
 

Schedule at Client Portal:

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If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255.  If your issue is an emergency, call 911 or go to your nearest emergency room.  Dr. Motro does not offer crisis counseling or emergency services.

Dr. Harry Motro, Marriage Counselor, is an employee of Harry Motro, Psy.D., Marriage and Family Therapist, P.C., (a Professional Corporation), which does business as the Couples Recovery CenterCouples Recovery Center provides specialized couples counseling and includes the following professionals:
 

 

Dr. Motro practices at 3880 South Bascom Drive, Suite 111, San Jose, CA,95124, is Licensed as a Marriage Family Therapist MFC 53452 and authorized to act as a Psychotherapist providing Psychotherapy. He specializes in Couples Counseling. In addition to dealing with couples and relationship issues, Dr. Motro is trained to treat anxiety, panic attacks, post-traumatic stress disorder, depression, bi-polar, ADHD, Asperger's, sex difficulties, anger regulation issues, affair fallout, divorce recovery, self-esteem, addiction, co-dependency, trauma, abuse, eating disorders, and managing grief and loss. These issues often arise in couples counseling and will be dealt with as part of your therapy. If you search for counseling San Jose, marriage counselor San Jose, couples counselor San Jose, psychotherapy San Jose, psychotherapist San Jose, therapist San Jose, counselor San Jose, couples therapist San Jose, couples counselor San Jose, marriage therapy San Jose, life coach San Jose, career coach San Jose, executive coach San Jose, you can find Dr. Harry Motro's web site. In addition to serving San Jose, Harry serves clients in Campbell, Los Gatos, Saratoga, Willow Glen, Milpitas, Mountain View, Monte Sereno, Cupertino, Scotts Valley, Felton, Sunnyvale, Morgan Hill, Fremont, Los Altos, and Gilroy, California. Dr. Motro also provides  Mountain Bike Therapy. The recommendations on this website do not constitute professional advice, substitute for professional treatment, or establish a therapeutic relationship.

Harry Motro, Psy.D., Marriage and Family Therapist, P.C., www.harrymotro.com, harrymotro@gmail.com, 408 823 2822.

Rosario Puga-Dempsey, Associate Marriage and Family Therapist (117320), is supervised by and works for Harry Motro, Psy.D., Marriage and Family Therapist, P.C., (License #53452) which is a Professional Corporation. She can be reached at https://www.rosariopuga.com/. Her email is crc.rosariopuga@gmail.com and her phone # is 408 768 5300.

Dr. Harry Motro © 2009 - 2020. All rights reserved.

Phone:
 

Email:
 

Couples Recovery Center:
 

ZOOM Waiting Room:
 

Schedule at Client Portal: